After investing in an Employee Discount or Reward and Recognition solution, in our experience , less than 50% of employees are engaging with them which costs businesses £000’s.
We are the UK’s first Employee benefits platform training provider and we can provide you with valuable knowledge and skills to effectively use, and manage your business’ benefits systems; thus increasing your levels of engagement.
We can offer the following training and support.
Understanding of Benefits Programs
Gain insights into your various types of employee benefits (healthcare, discounts, wellness programs, etc.), and how they are structured within the platform.
Learn the eligibility requirements for different benefits and how to communicate them to your employees.
Platform Navigation
Familiarise yourself with the layout and features of your platform, including dashboards, benefits selection tools, and reporting functions.
Learn to navigate efficiently, whether you are an administrator or an employee accessing personal benefits.
Problem-Solving and Support
Develop troubleshooting skills for common technical or process-related issues employees might face on the platform.
Learn how to handle employee queries and offer support through tutorials or the helpdesk resources.
Employee Communication
Learn best practices for communicating benefits information to employees, including sending reminders, sharing updates, and using the platform’s messaging features (if applicable).
By addressing common barriers, employers can encourage greater usage of their benefits platforms and improve overall employee engagement and satisfaction.
This training would benefit HR professionals, benefits managers, or employees responsible for managing and using their own benefits.
Ready to find out more? Speak to Us